Rebooting windows HP

Question submitted by michelle on Sunday, September 28, 2008 at 00:31:49
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Question: my computer is running very slow and it's not excepting any commands when requested to go on any sites and i would like to start my computer from the very begining when i had first purhase windows hp

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Answer:
HP has a wonderful recovery system that works most of the time for reclaiming your original factory settings. Make sure you backup all of your data before doing this because it can destroy data.

When you first boot up your system a message flashes on your screen to hit several F-keys for different options. You want to choose the F -key for Recovery. This lets you start from scratch on your computer. There are usually two choices when starting over. One just replaces your operating system and tries not to destroy your data (this helps 80% of the time). If you're really having trouble you should choose the advanced option of formatting your hard drive and reinstalling fresh (this is a sure fire way to clean up a system that has corruption in the operating system from a virus or other annoyances). If this doesn't work then you have a problem with your hardware and it needs to be serviced.

Good Luck,

Ed Smit
Questions@JustAskEd.net
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