CD Question! HELP

On Fri, Nov 21, 2008 at 6:08 PM, claire wrote:

Hi Ed,

I'm having trouble trying to get software for printing CD labels. Avery won't downloadthe software for labels18160 which I bought. I guess because I don't have Office: microsoft word, excel snd etc.

I would like to be abel to print CD labels ( have the templates). I need step by step instructions and

software. thanks Claire

Answer: I was in a seminar all weekend. I would recommend using avery or memorex labels for CDs. For printing you can download OpenOffice ir StarOffice for free. Once you load them open up their writer program and choose File->New-> Labels from the top menubar. For download locations check out this site http://FreeSoftwareSecrets.com. Their free report gives you information about downloading both office products.

Acer Aspire L3600

Question submitted by sarah on Wednesday, October 15, 2008 at 00:47:25
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Question: hi just wondering does the acer aspire L3600 come with a DVD burner drive coz we just bought one thought it did but cant seen to get windows media player and windows dvd burner to recognise it

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Answer:  Unfortunately Acer is one of the worst brands to deal with.  When I looked at their site they don't even list your model to check the specs.  The best I can say is look at the cover of the Drive and see if it says DVD anywhere on it.  It might only be a DVD player and a CD-RW.  That's the cheapest kind of drive that you usually get these days and that would fit Acer's MO.  Sorry to be the bearer of bad news but Acer Laptops are selling that cheap because their components are cheap and often faulty.  I hope you bought an extended warranty with that one.

Good luck,

Ed Smit
Questions@JustAskEd.net
For more info about all your computer questions check out JustAskEd.blogspot.com

DVD/CD-ROM drive

Question submitted by Stephanie on Saturday, August 30, 2008 at 00:50:44

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Question: My cd-rom drives cannot read any disc. When I insert disc it tells me please insert disc or there is no disc. My 1 and only driver is MITSUMI CR-4804TE. In device manager it states its working properly but no other evidence to back that up that I have seen. I have been working on this for days, PLEASE HELP ME!!!!!! Thx Steph

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Answer: There could be a spyware or virus problem on your system that is causing the drivers to malfunction or a software incompatibility (I even read that AVG virus scan has a known problem with some cd-devices that causes them to malfunction).

However, usually when the CD drives stop working there is a hardware failure on the drive itself. I would try a replacement drive in one of the bays if your system is clean. A new CD-RW drive is about $30-40 and is pretty easy to install in a desktop. If you're talking about a laptop you can try an external drive for a little more (the external would also work on the desktop as well if you have an available USB port). When hardware goes it sometimes doesn't report errors correctly to the motherboard so windows can't detect a problem.

Happy burning!

Ed Smit
Questions@JustAskEd.net
for more answers to your computer questions go to JustAskEd.Blogspot.com