Friday, June 12, 2009

time and date correction and printing?!?

isaac asked on Monday, June 9, 2008 at 03:14:09
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Question: i suspect that the computer does not print and makes errors due to error in date and time

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Answer: What would lead you to that conclusion. Date and time don't usually influence printing. If you are having date and time issues you should check your settings for your time zone and the automatic time check. For printing I would try uninstalling and reinstalling the printer drivers.

Also, check the website of the printer manufacturer to see if they have an updated driver from the one you originally installed. Bad printer drivers usually cause printing errors not the system date and time.

Ed Smit
Questions@JustAskEd.net
For more answers to questions
you can check my blog at http://www.dearedblog.com/

Wednesday, May 27, 2009

replace video card in my laptop

Question from Terry on Sunday, May 25, 2008 at 10:50:23
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Question: Where can I find a replacement video card for wm 3077 laptopthat will run windows vista aero.

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Answer: Unfortunately, a laptop is not so easily altered. To run
Windows Vista you will probably need a new laptop. My question
is...why would you want to change to Windows Vista. It's a lousy
operating system. Full of problems and security annoyances.

Friday, May 22, 2009

System Error Problem

Question:

Hi Ed,
everytime i open IE or click on anything using IE i get an error message that says SYSTEM ERROR your system is infected with a dangerous virus, ive done scans with avast and avg and there are no problems or virus, the messgae wants me to download an antispyware product, how do i get rid of this error message, its a real pain in the neck

Sincerely, Joe


Answer:
I usually use Spybot - Search and Destroy or Ad-Aware to get rid of these pests। They can be downloaded at download।com। Usually they get into your system disguised as a helpful utility। Once you click on the link to download the helpful utility they take over your system and start annoying you with popups। Try running those two utitilities and hopefully they will eliminate the problem.

Ed Smit
Questions@JustAskEd.net

Friday, April 24, 2009

help line

Question: On 4/24/08, Dana wrote:
Hi Ed - I know you set up a list serv or something for common problems. Could you remind me of url? I think I have a trojan virus - I keep getting all these "dlivery system failed" messages. They seem to be coming from our info@ address.
Thx Dana

Answer: They might just be spoof spam emails. Check the McAfee site for the message subject and see if it's a common spam that is trying to spread a virus using your info account. Also, contact Earthlink if they are still your email host and they can exclude these annoyances. They don't usually mean your systems are infected but they do usually carry viruses so don't click on their attachments. I'm currently doing a blog for questions JustAskEd.Blogspot.com.

Ed Smit
Questions@JustAskEd.net
646-373-8640

Thursday, March 26, 2009

Upgrade options for G4 (Mirrored door)

On 3/11/08, dave wrote:

Question: I have a mirrored door Power Mac G4 Model PowerMac 3.6 CPU PowerPC G4 (3.2) with 2 CPUs at 1.25 L2 cache (per CPU) 256 KB, L3 Cache (per CPU) 1MB and 2 GB of memory bus at 167 MHz Boot ROM V 4.5.7f1

I am out of room on my original hard drive and want to install Leopard (which I have just installed on my other newer machines.)

Can I install a new larger internal drive on this machine and re-assign this drive as the start up drive?

What kind of drive should I use (largest possible?) Can this be done without a major reinstall of software etc.?

I never use OS 9. Even if I install a new larger (and quicker?) drive in one of the open bays should I delete this software? Is it easy to remove? Does it matter if I install another new drive?

Other upgrade possibilities and Costs?


Answer: G4's usual used IDE hard drives. They are getting harder to find and I would recommend at least a 250GB drive but perhaps you could start by archiving some data off your current drive before going through the pain of a drive exchange. If your drive is mirrored then you will need two of the same drives that are identical. There isn't a lot of space inside of the G4 for extra drives so I would also recommend getting an external drive case to house your current drive that connects with USB or firewire to do the transfer of data and programs.

As for OS9 that was a remnant of the upgrade to the first OSX that doesn't need to be installed on your new drive. As far as a major reinstall of the system you can try using a Ghosting software to save an image of the drive and restore it onto the new drive but this doesn't work all of the time.

Any change over of hard drives usually works best with a fresh install of the operating system and the programs. Then transfer the data onto the new drive. If you are missing original software CDs this can be a problem so that's why I recommend the external drive chassis that hooks up to a USB port or firewire.

Monday, March 16, 2009

Blackberry time wrong! What to do?

Deanne Asks,

The time change for Daylight Savings Time isn't happening on my Blackberry. What can I do?

Ed Answered,

Here is the Blackberry Patch page for the DST change...
http://www.blackberry.com/DST2007/patch/index2.shtml#users

There is a manual option as well if this seems to overwhelming to try on your own...
http://www.blackberry.com/select/dst2007/resolutions/internetservice/index.shtml

Tuesday, March 10, 2009

Adobe Isn't Printing All Of My Document

Hi Ed,

Maybe you can help me out, when I use Adobe 6.0 and try to print a drawing, the drawing prints but none of the sizes, do you know why that might happen?

Thanks,
Joe

Dear Joe,

You might have the sizes in as comments and you have to choose the option under "Print What:" to print Comments on the printer screen to see them on the final printout.  also if the sizes are in color and you are printing on a black and white printer you might want to check the checkbox that says "Print color as black".  Last tip would be to shutdown any other programs that might be open when you're printing because some larger adobe acrobat files have trouble printing if your working memory is not mainly empty.

The are some other Adobe Acrobat tips and tricks at JustAskEd.blogspot.com