Friday, April 24, 2009

help line

Question: On 4/24/08, Dana wrote:
Hi Ed - I know you set up a list serv or something for common problems. Could you remind me of url? I think I have a trojan virus - I keep getting all these "dlivery system failed" messages. They seem to be coming from our info@ address.
Thx Dana

Answer: They might just be spoof spam emails. Check the McAfee site for the message subject and see if it's a common spam that is trying to spread a virus using your info account. Also, contact Earthlink if they are still your email host and they can exclude these annoyances. They don't usually mean your systems are infected but they do usually carry viruses so don't click on their attachments. I'm currently doing a blog for questions JustAskEd.Blogspot.com.

Ed Smit
Questions@JustAskEd.net
646-373-8640

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