Saving an eBook

Question submitted by Deanne on 8/21/20 at 10:12 AM My dad has downloaded section 1 of my eBook but it doesn't seem to be able to save. He should be able to save it, right? As a pdf file? Download comes from a website.

Answer: He needs to either right click on the link to download the chapters and choose save target as or he needs to click on the diskette icon on the toolbar at the top of the document once it is open. He CANNOT save the book by choosing file and then save. It won't save that way for an acrobat file.

Search Engines are off-the-wall

Question submitted by Patrick on Thursday, August 14, 2020 at 00:14:47

--------------------------------------------------------------------------- Question: Every time I try to search the internet for a web site I get re-directed to another search engine. How do I correct this problem. The search engines are off-the-wall engines. ---------------------------------------------------------------------------

Answer: You have a bug in your computer that is redirecting your requests. I would download firefox to change to a less vulnerable web browser. Also download spybot - search & destroy from download.com to remove spyware that could be causing the redirect. You should also check your virus protection to make sure it is still active. Here is a link to download firefox... http://www.Mozilla.com/en-US/firefox/ Here is a link to download spybot - search & destroy http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html?tag=lst-1&cdlPid=10861988 Good luck, Ed Smit Questions@JustAskEd.net

TV shows on the Internet

Question submitted by james on Wednesday, July 9, 2020 at 05:29:18 --------------------------------------------------------------------------- Questions: cant seem to get nbc.com tv shows or sci-fi.com shows to play correctly there choppy and impossible to watch ---------------------------------------------------------------------------

Answer: The biggest bottlenecks to streaming video are Memory (RAM), Bandwidth (Internet Speed) and Processor Speed. Most streaming video gives you choices for the bandwidth. Try a smaller bandwidth or smaller image to let the video look smoother or get a faster internet provider. You can add more memory (RAM) to your computer to let it process bigger chunks of data. Processor speed can only be improved by a faster computer. Also, close any other running programs and check for spyware (download.com has a program called spybot-search and destroy that does a good job) before you run the streaming video. Make sure you're virus protection is working and up to date. Try a different browser (Firefox or Safari are now available for windows users instead of Internet Explorer) If it's jerky you can help it by freeing up your processor.

email attachments

Question:

Ed -

Still so far so good!

a question : How do I send an email with an attachment of a document in a file? Would appreciate the "click" procedure.

Thanks............Alan

Answer: There is usually a paperclip button on the email screen that lets you add an attachment. click it find the file you want to attach (usually in documents). Select it and the button on the right bottom of the side of the window usually says attach. it is now attached.

---

Corrupted Desktop

Ann wrote: On my Mac how do I get back my desktop. I can login but only my desktop photo is there. All the other logins the laptop can access all of their applications and documents.

Answer: Unfortunately your login has corrupted Ann. The easiest thing to do is create a new login and copy the data files from your old login into the new one and then delete the old one. When the desktop gets corrupted this way it can mean that your hard drive is having problems and you might need to replace it in the near future and please make sure you back-up your data regularly on an external drive, memory stick or DVD. You could lose all of your data if the drive has a permanent failure.

For more answers to your questions check out JustAskEd.blogspot.com

Updates - Does She or Doesn't She

On Feb 19 Linda Wrote:

Question: I hadn't used AOL instant messenger in a year, and am now told should update. The update seems to offer much more than I need; do I have to sign up for everything? Is there a down side for agreeing to get all?

Answer: Tough question Linda, I generally do not update any software unless there is a security issue or they are discontinuing support for the older version. The reason is most updates aren't for the end-user but are usually for the software and hardware vendors. If you play the update game like they want you to...you would need to upgrade your computer every two years to be able to run all of their updates. Microsoft is the king of this...they create updates like they were candy that may or may NOT make your computer run better, be safer, jump higher. I guess what I'm trying to say with all of this rambling is I personally don't update anything unless I have a reason. And that doesn't include the software distributors master plan.

Hope this answers your question,
Ed Smit
Questions@JustAskEd.net
for more answers to your computer questions login to JustAskEd.blogspot.com

Greetings Workshop

On 4/23/08, Michael wrote:

Question: Greetings Workshop has worked fine on Windows XP on my Dell Computer. Our new computer is another Dell and it was purchased with Windows Vista. Is there any way we can still use the disk for Greetings Workshop with our new Windows Vista computer program?

Answer: Unfortunately older versions of some software won't work with Vista. It's Microsoft's way of ensuring income for years to come. I've had similar problems with Quickbooks, Microsoft Office, and many others. If the setup program doesn't run when you insert the CD than it probably won't work on Vista. Upgrade to Windows 7 and you'll have an easier time.