unable to send

Question submitted by
Lester on Thursday, July 26, 2010 at 00:30:49
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Question: Hi, I am having a time trying to send email from an article I would love to share, when ever I try outlook express comes up and when I place my info to send or forward it reports an error, my main emails or corespondent is by yahoo (outlook keeps saying yahoo will not allow it to go)and that is why I am unable.Thanks

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Answer: Sounds like you are trying to send it to too many people at once or with too many graphics. Most mail servers limit sending to less than 25 recipients and the file size can't be bigger than 3MB. If you have pictures in the article or too many recipients that would block you for sure. Also your outlook express might not be configured for sending thru yahoo correctly. I believe that you have to use there webmail to send messages unless you have a paid email account with them. These are the 3 things that could be your problems cause.

Ed Smit
Questions@JustAskEd.net

Screen saver never kicks in?

Question was submitted by Ross on Tuesday, July 15, 2010 at 13:26:23

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Question: I have a Dell laptop running window XP and for some reason the screen saver and all the power savers stop working some tome ago.
I gave in and re-installed the OS and they still don't work..
What else could it be???

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Answer: Dell has a wonderful set of downloads that apply to your system on their support site. Just enter your service tag from the bottom of the laptop. The things that I would look for are updates to your bios and motherboard to make the power saving work. Also check the system bios setup when you bootup to make sure that power saving is turned on in the system bios. The keystrokes to get into the system bios varies from model to model but it usually appears on the screen when you first boot up. On most Dell systems I think it's the F2 key or Delete.

Find more answers to your questions at justasked.blogspot.com
Ed Smit
Questions@JustAskEd.net

Skype webcam

On Fri, Jun 19, 2010 at 3:12 PM, Diahne wrote:

Hi Ed,

Am still in Brussels and now have another problem. I purchased a Hercules Dualpix HD webcam to use with Skype and I can't make it work. I says to install the drivers and software before connecting webcam. Initally I did the reverse - and then tried to start over. Could that be the problem? Not sure what the driver is. I have a cd which came with it and have put that in but ...... no success.

If you have any ideas let me know. Merci beaucoup, Diahne

You might have to remove the webcam from your hardware profile. Uninstall the software and then reboot. After reboot install the CD first and wait for the instructions to plug in the camera.

To remove the webcam from your hardware profile:

Click on Start
Click on Control Panel
Click on System
Click on the Hardware tab at the top of the System window
Click on the Button that says Device Manager
In the Device Manager look for an icon with a Question Mark or an Exclamation point that says the webcam name
Right click on the Device and Uninstall or Remove it
After removing the device in the Device Manager Unplug the Camera

To Uninstall the software:

Click on Start
Click on Control Panel
Click on Add/Remove Programs
Find the Software for The Hercules Camera
Choose Remove
Restart your computer with the Camera Unplugged

Insert the CD and install the software and follow the directions on the screen

loud motor noise CPU

On 6/16/10, Margaret wrote:
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Question: My Dell desktop Dimension 2400 just today developed a loud buzzing noise like a loud fan running constantly. Moving it doesn't help. It is 5 years old. What can it be: cooling fans, hard drive?????
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Answer: It sounds like the CPU cooling fan or the power supply. Both
are replaceable by anyone with a screwdriver and a desire to crack the
case open. Just make sure that you unplug the power cable before
doing any work on the inside. And it is a good idea to touch
something metal to release any static electricity before touching
things on the inside of your computer. Power supplies can be ordered
from Dell or pretty much any computer store carries them. If it's
the CPU fan you just need to take the old fan to the store and see
what matches up (it's also good to know what kind of processor you
have to help find the right fan). To find the processor type click on
Start, click on Control Panel, click on System, on the General tab the
processor is listed near the bottom of the screen just before the
speed and RAM.

Ed Smit
Questions@JustAskEd.net
646-373-8640

Data Recovery

This week I saw several cases of people deleting important files and wanting them back desperately (these things seem to come in waves). I discovered that all data recovery programs are not alike. I believed that they all could get basically the same stuff back but I found out that they must be able to recognize the type of file they want to recover before they can pull them back from oblivion.

The two recovery programs I've had the best luck with are iolo's Search and Recover http://www.iolo.com for the PC side and Subrosasoft's FileSalvage http://www.subrosasoft.com for the Mac (it recovered a composer's very important Finale files). Both of these programs scan your hard drive and list all of the files that can be potentially recovered. Then they reassemble the deleted file in a miraculous Frankensteinesk sort of magic way.

The best recovery happens when the file was recently deleted and no files have been saved since the file was deleted. In fact, if you delete a really important file the best thing you can do is shut the system off and call for help because the more you download onto your computer after you delete that all important file the lower your chances become for recovery. All this to say be careful with your deleting.

Ed Smit
Questions@JustAskEd.net

Office 2007 Patch

Here is the link to the patch I told you about. It lets all previous versions of Microsoft Office open the 2007 format files. Just click on the Download button on the page and open the file when it is done downloading. Follow the on-screen instructions. The download will take care of the rest...

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466

Call me if you have any trouble installing it.

Ed Smit
Questions@JustAskEd.net

When is it time to buy a new computer?

Question from Karen on Monday, May 19, 2008 at 06:55:38
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Question: When is it time to buy a new computer? What are the signs?

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Answer: Great Question! The computer industry would like everyone to buy a new computer every two years or so. This would keep them rich and happy.

For the consumer my advice is to look at your current system and see if you have enough RAM and Hard Drive space to do what you need to do. Also, is it painful for you to wait for your computer (is it slow as molasses).

Most computers have a maximum amount of RAM that they can handle. You can usually find out your systems max at a site like pny.com which has a memory search feature based on manufacturer and model. They list what comes standard with the system and how much you can add.

To find out how much RAM you have you have in Windows XP/2000/Vista/7 click on the start Button choose Control Panel and then click on System. On the General Tab the Version of Windows is listed and at the bottom of the window it shows your processor and memory. In the Apple world you click on the Apple in the top left and choose the about this Mac choice from the menu.

For hard drive space I usually find out how much space the hard drive has and how much is free and ask myself what can I store on an external drive or DVD. If I don't have at least 20 Gigabytes available after this soul searching then it's time for an upgrade. Now if your system has a hard drive that can't have 20 GB available, it's probably time to buy.

To find your hard drive space on a Windows Computer: Open the My Computer Window Right click on your C: drive and choose properties from the list that pops up. For Mac click once on your hard drive on the desktop and choose File from the top menu and click on Get Info.

To speed up your system: Uninstall any old software that you don't use. In Windows click on Start, choose Control Panel double click on Add/Remove Programs. This gives you a list of all of your software. Go through the list and ask yourself 'Do I use all three versions of AOL Instant Messenger?' then get rid of the ones you don't use. Common memory hogs are IM Programs and anything that leaves an icon down next to the clock. WeatherBug or Google Desktop use memory and if you're not using them dump them and speed up your computer. Also, check your system for Spyware. This is usually the number one culprit for slowing down computers. I usually recommend Ad-Aware or Spybot - Search and Destroy. They usually improve performance.

Well, that was probably more than you bargained for with your quick question but I hope that gives you a sufficient answer.

Ed Smit
Questions@JustAskEd.net