Skype webcam

On Fri, Jun 19, 2010 at 3:12 PM, Diahne wrote:

Hi Ed,

Am still in Brussels and now have another problem. I purchased a Hercules Dualpix HD webcam to use with Skype and I can't make it work. I says to install the drivers and software before connecting webcam. Initally I did the reverse - and then tried to start over. Could that be the problem? Not sure what the driver is. I have a cd which came with it and have put that in but ...... no success.

If you have any ideas let me know. Merci beaucoup, Diahne

You might have to remove the webcam from your hardware profile. Uninstall the software and then reboot. After reboot install the CD first and wait for the instructions to plug in the camera.

To remove the webcam from your hardware profile:

Click on Start
Click on Control Panel
Click on System
Click on the Hardware tab at the top of the System window
Click on the Button that says Device Manager
In the Device Manager look for an icon with a Question Mark or an Exclamation point that says the webcam name
Right click on the Device and Uninstall or Remove it
After removing the device in the Device Manager Unplug the Camera

To Uninstall the software:

Click on Start
Click on Control Panel
Click on Add/Remove Programs
Find the Software for The Hercules Camera
Choose Remove
Restart your computer with the Camera Unplugged

Insert the CD and install the software and follow the directions on the screen

loud motor noise CPU

On 6/16/10, Margaret wrote:
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Question: My Dell desktop Dimension 2400 just today developed a loud buzzing noise like a loud fan running constantly. Moving it doesn't help. It is 5 years old. What can it be: cooling fans, hard drive?????
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Answer: It sounds like the CPU cooling fan or the power supply. Both
are replaceable by anyone with a screwdriver and a desire to crack the
case open. Just make sure that you unplug the power cable before
doing any work on the inside. And it is a good idea to touch
something metal to release any static electricity before touching
things on the inside of your computer. Power supplies can be ordered
from Dell or pretty much any computer store carries them. If it's
the CPU fan you just need to take the old fan to the store and see
what matches up (it's also good to know what kind of processor you
have to help find the right fan). To find the processor type click on
Start, click on Control Panel, click on System, on the General tab the
processor is listed near the bottom of the screen just before the
speed and RAM.

Ed Smit
Questions@JustAskEd.net
646-373-8640

Data Recovery

This week I saw several cases of people deleting important files and wanting them back desperately (these things seem to come in waves). I discovered that all data recovery programs are not alike. I believed that they all could get basically the same stuff back but I found out that they must be able to recognize the type of file they want to recover before they can pull them back from oblivion.

The two recovery programs I've had the best luck with are iolo's Search and Recover http://www.iolo.com for the PC side and Subrosasoft's FileSalvage http://www.subrosasoft.com for the Mac (it recovered a composer's very important Finale files). Both of these programs scan your hard drive and list all of the files that can be potentially recovered. Then they reassemble the deleted file in a miraculous Frankensteinesk sort of magic way.

The best recovery happens when the file was recently deleted and no files have been saved since the file was deleted. In fact, if you delete a really important file the best thing you can do is shut the system off and call for help because the more you download onto your computer after you delete that all important file the lower your chances become for recovery. All this to say be careful with your deleting.

Ed Smit
Questions@JustAskEd.net

Office 2007 Patch

Here is the link to the patch I told you about. It lets all previous versions of Microsoft Office open the 2007 format files. Just click on the Download button on the page and open the file when it is done downloading. Follow the on-screen instructions. The download will take care of the rest...

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466

Call me if you have any trouble installing it.

Ed Smit
Questions@JustAskEd.net