Question submitted by Stephanie on Saturday, August 30, 2008 at 00:50:44
Answer: There could be a spyware or virus problem on your system that is causing the drivers to malfunction or a software incompatibility (I even read that AVG virus scan has a known problem with some cd-devices that causes them to malfunction).
However, usually when the CD drives stop working there is a hardware failure on the drive itself. I would try a replacement drive in one of the bays if your system is clean. A new CD-RW drive is about $30-40 and is pretty easy to install in a desktop. If you're talking about a laptop you can try an external drive for a little more (the external would also work on the desktop as well if you have an available USB port). When hardware goes it sometimes doesn't report errors correctly to the motherboard so windows can't detect a problem.
Happy burning!
Ed Smit
Questions@JustAskEd.net
for more answers to your computer questions go to JustAskEd.Blogspot.com
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Question: My cd-rom drives cannot read any disc. When I insert disc it tells me please insert disc or there is no disc. My 1 and only driver is MITSUMI CR-4804TE. In device manager it states its working properly but no other evidence to back that up that I have seen. I have been working on this for days, PLEASE HELP ME!!!!!! Thx Steph
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However, usually when the CD drives stop working there is a hardware failure on the drive itself. I would try a replacement drive in one of the bays if your system is clean. A new CD-RW drive is about $30-40 and is pretty easy to install in a desktop. If you're talking about a laptop you can try an external drive for a little more (the external would also work on the desktop as well if you have an available USB port). When hardware goes it sometimes doesn't report errors correctly to the motherboard so windows can't detect a problem.
Happy burning!
Ed Smit
Questions@JustAskEd.net
for more answers to your computer questions go to JustAskEd.Blogspot.com
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