Question: I have 3 years support on my purchase contract of28 Mat 2011. Personal desktop R210501N with Windows Home Edition. The spell program checks almost every word and always advises word unkown???:. The printer command now seldom activates the printer. Printer connestions good. ???
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Answer: Have you checked for spyware? I recommend a program called Spybot - Search and Destroy. It's a free download at download.com and it helps clean up many spyware and virus issues. Spyware and viruses are the number one cause of strange computer behavior. Printer issues can be caused by all sorts of things. Things I commonly check...
Are there old print jobs in the printer queue? Is the cable between the printer and the cpu a good cable? Does it print at all and under what circumstances? Is your hard drive almost full? Do you have the latest print driver updates from the manufacturer?
I had a printer last month that would only print once in a while and it turned out it was a defect in the XP printer driver. I downloaded a new driver and it started working right away.
Does the printer make any strange new noises?
The spellcheck problem could be caused by a corrupt file in your word processing software. I would try running a repair of the software. You will need to insert the original CD and run the repair option when it comes up. Otherwise you could download OpenOffice.org and have a working spellchecker right away.
Good Luck
Ed Smit Questions@JustAskEd.net For more answers to your computer questions visit justAskEd.blogspot.com
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